The online market is oversaturated with content, cutthroat competition, and questionable sales tactics. Standing out from the crowd isn’t just about features and price points anymore. Today, consumers are looking for genuine connections. They want to connect with brands that feel real, relatable, and, well, authentic.

But building a brand to be authentic isn’t something that happens overnight. It’s more than just slapping a “real people, real stories” tagline on your website, or putting behind-the-scenes footage from your shop on your social media. It’s about figuring out how to bring your brand’s core values, mission, and personality to everything you do – from your social media posts to in-person customer service. It’s about presenting your clients with a clear, transparent view of who you are – and then standing behind it to build genuine relationships with your audience. 

Why Does Brand Authenticity Matter?

Think about it: how often do you connect with a brand that feels like a faceless corporation churning out generic marketing messages? Probably not very often. Brand authenticity matters for more than just engagement.

  • Trust Factor: Consumers are bombarded with advertising every day. They’re skeptical, and with good reason. A brand that is genuine and transparent builds trust and loyalty, making customers more likely to choose you over the competition.
  • Emotional Connection: Storytelling is in our blood – it’s how people connect with each other. Authentic brands create a sense of community, fostering a feeling of belonging and shared values. 
  • Standing Out From the Crowd: Authenticity helps you differentiate yourself in the sea of sameness. A brand with its own voice and personality cuts through the noise and grabs attention in a crowded marketplace.
  • Employee Engagement: Authenticity isn’t just about what you say – it’s also about what you do. Employees who believe in their company’s values and mission are more engaged and productive.

Building Your Authentic Brand Online

So, you know why brand authenticity matters, but how do you implement it? Don’t worry, we’ve got you covered. 

  • Know Your Why: Before crafting any marketing messages, take some time to explore your brand’s core values and mission. What makes you unique? What problems are you passionate and excited about solving? Use this information to help steer your overall vision. 
  • Find Your Voice: Your brand voice is your personality on steroids. It’s how you communicate with your audience. Is it playful and informal? Sophisticated and authoritative? Whatever it is, it should be the same on all channels, so customers recognize you no matter where they go. 
  • Be Transparent: Nobody’s perfect. You will make mistakes. Being open and honest about the challenges and setbacks you’ve faced builds trust with your audience. It shows you’re human, relatable, and willing to learn. 
  • Embrace Storytelling: People connect with stories. Share stories about your brand’s journey, your team, and your customers (if they agree to it).  Stories add a human touch and make your brand more relatable.
  • Engage with Your Audience: Social media is a two-way street. Remember, the first word here is “social”. Respond to comments, answer questions, and participate in conversations. And have some fun! People are on social sites for entertainment, not to watch an infomercial. 

Putting in the Effort

Building a truly authentic brand takes time, consistency, and a willingness to be yourself.  Don’t be afraid to experiment, find your voice, and connect with your audience on a deeper level. Remember, authenticity isn’t a destination, it’s a journey.

Looking for a Marketing Partner Who Gets You?

At beMarketing, we understand the power of brand authenticity. We don’t just create marketing campaigns; we get to know you, your brand, and your values. Our goal is to help you translate your company’s vision into a compelling online presence that resonates with your audience and clients. 

Ready to talk to a digital marketing agency that understands how to unlock your brand’s true voice? Contact us today and let’s chat about how we can help you build a brand that’s true to you.